Hi! I'm Alicia

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In 2023, my team won the Microsoft Partner of the Year Award! Winning a Microsoft award for a complex, international EPR project is a success to celebrate! However, this win is one of many successful projects that I have led over the past 15+ years. With implementations across 14+ countries, I’ve learned that the key to success is building long term relationships and being your first-choice advisor by continuously adding value, mitigating risk, and keeping the big picture in mind.

 

In January of 2024, I was nominated for Microsoft Most Valuable Professionals (MVP) by a 10x MVP in the Netherlands.  I was awarded prestigious MVP title in May 2024. I have a large international following across 155+ countries and I share free Microsoft Dynamics Finance and Supply Chain (D365 F&SC) tips on social media.  Please check out my website at www.aliciamvp.com.

 

I have worked with over 100 customers largely in manufacturing and have learned how to communicate with the top executives, department managers, and warehouse clerks.  I have traveled both domestically and internationally, working with each Customer’s IT/IS organizations on projects.  I have developed an external focus of how the marketplace relies on technology to help automate and streamline manufacturing and have been responsible for business assessments for ERP implementation projects. As part of the evaluation, I worked with customers to develop continuous improvement plans. These plans include new ways to cut costs, lean manufacturing processes, and increase output through business planning.  As an example, I was instrumental in a General Ledger, Accounts Receivable, Accounts Payable, Cash and Bank Management, Sales and Marketing, Fixed Assets, Manufacturing, and Costing module rollout for a for a Fortune 500 company.  Within this role, I was the lead consultant for Finance, Customer Service, and Costing modules and have moved between various divisions of the company.  In this capacity, my implementation work included features like Sales Order processing and customer service management, complex trade agreements, customer collections, production costing, and accounts payable invoicing and payment processing.

 

I have managed multiple teams and participated in 45+ Full Life Cycle Implementations and have overseen an additional 25+ Microsoft Dynamics D365F&SC implementations. Throughout my career, I have earned a reputation industry-wide for my solution expertise, project skills and ability to deliver the highest value to clients and companies. I excel at building teams that exceed client expectations while formulating suitable and flexible solutions that enhance the overall impact of the business.

 

For four years, I was the Program Manager and lead consultant for a $15 billion marketing and advertising client implementing General Ledger, Accounts Receivable, Accounts Payable, Cash and Bank Management, Project Management and Accounting, Procurement and Sourcing, Sales Tax, and Travel and Expense Management modules and have moved between various divisions of the company.  In this role I was also responsible for setting up a shared service centers in Canada and in the USA.  My team was also responsible for supporting three additional shared service centers.

 

In a recent undertaking, I was the Project Manager and Solution Architect for a Life Science pharma company implementing Finance, Supply Chain, Production, Order to Cash, Procure to Pay, Inventory, Master Planning, and Fixed Assets.  This customer was expanding from the US to 8 European countries.  6 of the new legal entities were limited risk distributor (LRD) companies.  The process consisted of intercompany, direct delivery, and an integration with a 3PL.  We were responsible for VAT and intrastate compliances as well as GxP Validation.  For finance, we implemented a multi-tier elimination and consolidation process and financial reporting.

 

In a recent project, I was the Project Manager and Solution Architect for a medical device company implementing Finance, Supply Chain, Production, Order to Cash, Procure to Pay, Inventory, Master Planning, Asset Management, Project Management and Accounting, and Fixed Assets.  This customer was based in the UK and the US.  The process consisted of intercompany, direct delivery, VAT, GxP Validation, and an integration with a 3PL. 

 

I have gained insight into global and diverse teams including Canada, Turkey, Mexico, Puerto Rico, El Salvador, Italy, France, Spain, Netherlands, Ireland, Germany, England, Wales, and many US sites.  I have also worked directly with programmers to design new software programs/reports/data mining enhancements to meet the needs of the customer base. My clients have included both domestic and international apparel, fashion, and textile manufacturing firms, agricultural, home furnishing distribution, marketing firms, medical devices, pharma, and more.

 

PROJECT EXPERIENCE

• I have worked in a management role at two Microsoft Gold Partners.  I participated in leading consulting teams, making business decisions for the company as well as hiring, executing performance reviews, and other HR related task.  I was also responsible for sending out statements of work, approving client billings, and managing overall customer relationships, and presales activities.

 

• I have experience in GAAP accounting principles, setting up Shared Service Centers, Discreet Manufacturing, Supply Chain Management, Costing, Data Migration Planning, Technical Design Documents (TDD), Functional Design Documents (FDD), User Documentation, User Training.

 

• Worked in the following industries:

 

• Life Science Finance, Manufacturing and Distribution: Pharma, Medical Devices, FDA regulations, GxP Validation

 

• Fashion & Apparel Finance, Manufacturing and Distribution: Military products including tactical nylon, body armor vests, assault packs, bomb blankets, tents, pouches, covers and bags, U.S. Navy dress uniforms, band, and food service uniforms, collegiate and Minor League Baseball, bicycle, hunting and fishing, intimate, men’s, military, public safety, tactical and outdoor, swimwear, socks and outerwear, flame resistant, and safety apparel

 

• Textiles Finance, Manufacturing and Distribution: Engineered fabric, flame retardant and protective textiles, wool yarn, coated fiberglass yarn, solar screen fabric, denim finishing, Dobby and Jacquard fabrics

 

• Other Finance, Manufacturing and Distribution: Home Lighting distribution, Seeds and gardening, Advertising and Marketing, Metals

 

FUNCTIONAL AND TECHNICAL SKILLS

 

Software: Infor EAM, Microsoft AX 2009, Microsoft AX 2012, Microsoft Dynamics Finance and Supply Chain (D365 F&SC)

 

 

EDUCATION AND CERTIFICATIONS

 

Education: Bachelor of Science Degree in Marketing Management