How to create a Credit Note for a Sales Order
- Aug 1, 2023
- 1 min read
Tip of the Day: In Microsoft D365 Finance and Supply Chain (D365 F&SC), to see how to create a Credit Note for a Sales Order, follow the steps below.
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To create a credit note for a sales order, go to Sales Orders > Sell > Create > Credit Note.

Select the Sales Order and Lines that you want to credit > click OK

Note: This pop-up is controlled by the setting in AR Parameters > Updates > Safety level of invoiced orders

The original sales order status went from Invoiced to Open Order and the line was added the sales order with a negative quantity.

Where is the rest of the post? Look how many have viewed it! thanks
well what happens next? What do you do after the invoiced lines are added with negative quantity and the SO is flipped to open?