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How to create a Credit Note for a Sales Order

  • Aug 1, 2023
  • 1 min read

Tip of the Day: In Microsoft D365 Finance and Supply Chain (D365 F&SC), to see how to create a Credit Note for a Sales Order, follow the steps below.



To create a credit note for a sales order, go to Sales Orders > Sell > Create > Credit Note.


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Select the Sales Order and Lines that you want to credit > click OK


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Note: This pop-up is controlled by the setting in AR Parameters > Updates > Safety level of invoiced orders


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The original sales order status went from Invoiced to Open Order and the line was added the sales order with a negative quantity.


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2 Comments

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Guest
Sep 05
Rated 5 out of 5 stars.

Where is the rest of the post? Look how many have viewed it! thanks

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Guest
Jul 11, 2024

well what happens next? What do you do after the invoiced lines are added with negative quantity and the SO is flipped to open?

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