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How to do a write-off on the Customer Payment Journal using the Deduction feature
Thought of the Day: "Talent is never enough. With few exceptions, the best players are the hardest workers." Magic Johnson Tip of the Day: If a customer pays less than the amount due on an invoice, you can use the Deduction feature in the Customer Payment Journal of Microsoft Dynamics D365 Finance and Supply Chain to write off the remaining balance. Check out the short video for more information. Until next time, keep your head in the cloud, and keep working wise! To advan
Nov 131 min read


How to auto-copy the Customer Notes to the Sales Order Header when the Sales Order is created
Thought of the Day: "My dad encouraged us to fail. Growing up, he would ask us what we failed at that week. If we didn’t have something, he would be disappointed. It changed my mindset at an early age that failure is not the outcome, failure is not trying. Don’t be afraid to fail." Sara Blakely, Founder of SPANX Tip of the Day: Watch the video for guidance on how to automatically transfer Customer Notes to the Sales Order Header when a Sales Order is created in Microsoft Dyn
Nov 121 min read


How to create a customer payment journal
Thought of the Day: "It's Bigger Than You. Most of the time whatever you're called to do isn't really about you. It's about those who you will serve. Remember, a message can't get shared unless there." #Jon Gordon Tip of the Day: Watch the video for an easy, step-by-step walkthrough on creating a customer payment journal in Microsoft Dynamics D365 Finance and Supply Chain. Until next time, keep your head in the cloud, and keep working wise! To advance your consulting skill
Nov 121 min read


Asset Management - How to create a Work Order that can be billed to a Customer
Have you heard that Asset Management in Microsoft Dynamics D365 Finance and Supply Chain lets you generate both billable and non-billable Work Orders? Setting it up is straightforward, and users won't notice any difference when handling the work orders. Check out the video for a step-by-step guide.
Nov 71 min read


How to create and apply a Prepayment to a Purchase Order
Thought of the Day: "Just because you failed doesn't mean you're a failure. A loss doesn't make you a loser and while you may have quit, you’re not a quitter. One moment doesn’t define you or your life. Keep learning, get better, and grow stronger through adversity and become all you’re meant to be!” #JonGordon Tip of the Day: In Microsoft Dynamics D365 Finance and Supply Chain, it is quick and easy to create and apply the Prepayment to a Purchase Order. This process involve
Oct 271 min read


Why is the Budget Control check not working on my Purchase Order
In Microsoft Dynamics D365 Finance and Supply Chain, Budget Control ensures enough funds are available for purchases. Once basic budgeting is set up, activate budget control using the ledger, which defines accounts, currencies, and fiscal calendar. Select the financial dimensions needed for budgeting. If Budget Control isn’t triggered on a Purchase Order, simply follow the steps in this video to resolve it.
Sep 221 min read


How to add a new Vendor Hold Reason Code
In Microsoft Dynamics D365 Finance and Supply Chain, when putting vendors on Hold, would you like to add your own hold code? Check out this video to see how.
Sep 221 min read
YouTube Short #6 - WHAT you do is not WHO you are
#microsoftdynamics365 #d365fo #d365fsc #d365fscm #microsoft #intraclouddynamics #aliciakeener #aliciaking #alicia #mvpalicia #MVPBuzz #RSM #bestmicrosoftpartner #aliciamvp #YouTube #Short
Aug 271 min read


YouTube Short #5 - JELLY ROLL's Brutal Journey of Self-Forgiveness "I hate the man I used to be...” with Jay Shetty
#microsoftdynamics365 #d365fo #d365fsc #d365fscm #microsoft #intraclouddynamics #aliciakeener #aliciaking #alicia #mvpalicia #MVPBuzz #RSM #bestmicrosoftpartner #aliciamvp #YouTube #Short
Aug 270 min read
YouTube Short #3 - Heading home from 2025 Dynamics Con Regional Rocky Mountain
#microsoftdynamics365 #d365fo #d365fsc #d365fscm #microsoft #intraclouddynamics #aliciakeener #aliciaking #alicia #mvpalicia #MVPBuzz #RSM #bestmicrosoftpartner #aliciamvp #YouTube #Short
Aug 271 min read
YouTube Short #2 - Welcome to 2025 Dynamics Con Regional Rocky Mountain
#microsoftdynamics365 #d365fo #d365fsc #d365fscm #microsoft #intraclouddynamics #aliciakeener #aliciaking #alicia #mvpalicia #MVPBuzz #RSM #bestmicrosoftpartner #aliciamvp #YouTube #Short
Aug 271 min read
YouTube Short #4 - Cross generational mentorship
#microsoftdynamics365 #d365fo #d365fsc #d365fscm #microsoft #intraclouddynamics #aliciakeener #aliciaking #alicia #mvpalicia #MVPBuzz #RSM #bestmicrosoftpartner #aliciamvp #YouTube #Short
Aug 271 min read
YouTube Short #1 - Sharing my journey
#microsoftdynamics365 #d365fo #d365fsc #d365fscm #microsoft #intraclouddynamics #aliciakeener #aliciaking #alicia #mvpalicia #MVPBuzz #RSM #bestmicrosoftpartner #aliciamvp #YouTube #Short
Aug 271 min read


Conclusion
In the world of reporting, certain fields stand out while others remain unnoticed—at least until your analysis demands a closer look. The Return Sales Price on the Sales Order Line is a perfect example. In Microsoft Dynamics D365 Finance and Supply Chain, it might just be the field that transforms your insights when you’re ready to dig deeper.
Aug 181 min read


I'm excited and honored to be a Microsoft MVP for D365 Finance and Supply Chain again this year!
A Microsoft MVP (Most Valuable Professional) is an award given by Microsoft to technology experts who passionately share their knowledge with the community. These individuals are recognized for their exceptional contributions to the technical community, including sharing their expertise through blogs, speaking engagements, social media, and other platforms.
Alicia Keener has been accepted to the Microsoft MVP Program in recognition of her outstanding contributions to the
Jul 101 min read


Microsoft Fireside Chat with MVPs Peter and Alicia
In this engaging fireside chat, Microsoft Most Valuable Professionals Peter Ramer and Alicia King (Keener) explore what it takes to...
May 292 min read


How can I see which Party ID should be assigned to the User
Multiple worker records exist with the same name, yikes, what do I do? In Microsoft D365 Finance and Supply Chain (D365 F&SC), the 'Person' (worker) associated with the User record plays a pivotal role in workflows and various other processes. If you have multiple 'worker' records for the same individual, how can you determine which 'worker' record to link to the User record? Watch the video below to find out!
Apr 151 min read


How to edit the Person (worker) on the D365 F&SC User
Tip of the Day: In Microsoft D365 Finance and Supply Chain (D365 F&SC), the 'Person' (worker) linked to the User record plays a crucial...
Apr 151 min read


How to Activate Pending Cost using a Batch Job at a future date
Tip of the Day: Curious about how Pending Costs in Microsoft D365 Finance and Supply Chain (D365 F&SC) can be automatically activated at...
Apr 141 min read


Using the build-in Tax Engine in D365 Finance and Supply Chain Management
D365 Finance and Supply Chain Management includes a Tax Engine that enables users to set up rules for determining tax application. This feat
Mar 251 min read
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