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Head in the Cloud Working Wise Podcast with Ragnar Pitla
Today’s guest is one of the leading voices shaping how enterprises move from traditional systems to AI-first, agentic operations.
Ragnar Pitla is a Principal Program Manager at Microsoft, working in the Agent POD where he helps organizations adopt AI-driven workflows without adding complexity.
3 days ago2 min read


Financial Period Close Workspace: Why can everyone see the tasks but me?
Thought of the Day: "In times of stress, the best thing we can do for each other is to listen with our ears and our hearts and to be assured that our questions are just as important as our answers.” - Fred Rogers (aka Mister Rogers) Tip of the Day: If you’re in the Financial Period Close Workspace in Microsoft Dynamics D365 Finance and Supply Chain and everyone can see the tasks but you, don’t despair! Here’s what to do instead. Understanding the Financial Period Close Work
Nov 192 min read


Error Deduction amount may not be less than or equal to the maximum underpayment amount
Thought of the Day: "We see things not as they are, but as we are. Because it is the 'I' behind the 'eye' that does the seeing." Anaïs Nin Tip of the Day: When doing a Customer Payment Journal in Microsoft Dynamics D365 Finance and Supply Chain if you get the error "Error Deduction amount may not be less than or equal to the maximum underpayment amount" in the video below start at minute 3:00 and you'll see why. Until next time, keep your head in the cloud, and keep workin
Nov 131 min read


How to do a write-off on the Customer Payment Journal using the Deduction feature
Thought of the Day: "Talent is never enough. With few exceptions, the best players are the hardest workers." Magic Johnson Tip of the Day: If a customer pays less than the amount due on an invoice, you can use the Deduction feature in the Customer Payment Journal of Microsoft Dynamics D365 Finance and Supply Chain to write off the remaining balance. Check out the short video for more information. Until next time, keep your head in the cloud, and keep working wise! To advan
Nov 131 min read


How to create and apply a Prepayment to a Purchase Order
Thought of the Day: "Just because you failed doesn't mean you're a failure. A loss doesn't make you a loser and while you may have quit, you’re not a quitter. One moment doesn’t define you or your life. Keep learning, get better, and grow stronger through adversity and become all you’re meant to be!” #JonGordon Tip of the Day: In Microsoft Dynamics D365 Finance and Supply Chain, it is quick and easy to create and apply the Prepayment to a Purchase Order. This process involve
Oct 271 min read


Why is the Budget Control check not working on my Purchase Order
In Microsoft Dynamics D365 Finance and Supply Chain, Budget Control ensures enough funds are available for purchases. Once basic budgeting is set up, activate budget control using the ledger, which defines accounts, currencies, and fiscal calendar. Select the financial dimensions needed for budgeting. If Budget Control isn’t triggered on a Purchase Order, simply follow the steps in this video to resolve it.
Sep 221 min read


How to add a new Vendor Hold Reason Code
In Microsoft Dynamics D365 Finance and Supply Chain, when putting vendors on Hold, would you like to add your own hold code? Check out this video to see how.
Sep 221 min read


Podcast: Live Discussion with Summit Presenters with Noah Moseley and Alicia King
🎓 Experts in the Microsoft Dynamics platform of products are going to Summit 2025 in Orlando for October 19-23 and presenting sessions all that week.
Sep 121 min read


How to approve a Vendor Payment Journal using a workflow and generate payments
In Microsoft Dynamics D365 Finance and Supply Chain, you have the ability to utilize a workflow process to review and approve vendor payment journals before proceeding to generate the actual payments. This workflow ensures that payment requests are properly vetted, providing an added layer of control and accountability within your financial operations. Once the journal has been approved, you can seamlessly move forward to process payments, helping maintain both accuracy and c
Sep 31 min read
YouTube Short #6 - WHAT you do is not WHO you are
#microsoftdynamics365 #d365fo #d365fsc #d365fscm #microsoft #intraclouddynamics #aliciakeener #aliciaking #alicia #mvpalicia #MVPBuzz #RSM #bestmicrosoftpartner #aliciamvp #YouTube #Short
Aug 271 min read


YouTube Short #5 - JELLY ROLL's Brutal Journey of Self-Forgiveness "I hate the man I used to be...” with Jay Shetty
#microsoftdynamics365 #d365fo #d365fsc #d365fscm #microsoft #intraclouddynamics #aliciakeener #aliciaking #alicia #mvpalicia #MVPBuzz #RSM #bestmicrosoftpartner #aliciamvp #YouTube #Short
Aug 270 min read
YouTube Short #3 - Heading home from 2025 Dynamics Con Regional Rocky Mountain
#microsoftdynamics365 #d365fo #d365fsc #d365fscm #microsoft #intraclouddynamics #aliciakeener #aliciaking #alicia #mvpalicia #MVPBuzz #RSM #bestmicrosoftpartner #aliciamvp #YouTube #Short
Aug 271 min read
YouTube Short #2 - Welcome to 2025 Dynamics Con Regional Rocky Mountain
#microsoftdynamics365 #d365fo #d365fsc #d365fscm #microsoft #intraclouddynamics #aliciakeener #aliciaking #alicia #mvpalicia #MVPBuzz #RSM #bestmicrosoftpartner #aliciamvp #YouTube #Short
Aug 271 min read
YouTube Short #4 - Cross generational mentorship
#microsoftdynamics365 #d365fo #d365fsc #d365fscm #microsoft #intraclouddynamics #aliciakeener #aliciaking #alicia #mvpalicia #MVPBuzz #RSM #bestmicrosoftpartner #aliciamvp #YouTube #Short
Aug 271 min read
YouTube Short #1 - Sharing my journey
#microsoftdynamics365 #d365fo #d365fsc #d365fscm #microsoft #intraclouddynamics #aliciakeener #aliciaking #alicia #mvpalicia #MVPBuzz #RSM #bestmicrosoftpartner #aliciamvp #YouTube #Short
Aug 271 min read


Conclusion
In the world of reporting, certain fields stand out while others remain unnoticed—at least until your analysis demands a closer look. The Return Sales Price on the Sales Order Line is a perfect example. In Microsoft Dynamics D365 Finance and Supply Chain, it might just be the field that transforms your insights when you’re ready to dig deeper.
Aug 181 min read


MVP Insights Podcast: Alicia King on AI Agents, Consulting, Community Contributions
Welcome to “MVP Insights,” a podcast that explores the universe, ideas, and opportunities of the brightest stars in the Microsoft business applications ecosystem.
Aug 143 min read


How to setup a Financial Dimension Set
How to setup a Financial Dimension Set
Jul 221 min read


I'm excited and honored to be a Microsoft MVP for D365 Finance and Supply Chain again this year!
A Microsoft MVP (Most Valuable Professional) is an award given by Microsoft to technology experts who passionately share their knowledge with the community. These individuals are recognized for their exceptional contributions to the technical community, including sharing their expertise through blogs, speaking engagements, social media, and other platforms.
Alicia Keener has been accepted to the Microsoft MVP Program in recognition of her outstanding contributions to the
Jul 101 min read


I'm Speaking at the Microsoft Community Summit in Orlando, FL on October 19-23, 2025
I'm Speaking at the Microsoft Community Summit in Orlando, FL on October 19-23, 2025
Jul 71 min read
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